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Improving customer satisfaction has long

been the mission of retailers everywhere,

and making the checkout process

more efficient is a key area of focus.

By providing highly responsive and accurate

scanning at checkout, the Intermec

SG20 handheld bar code scanner helps

you improve the customer experience.

Reliable, Responsive Scanning

The checkout process is all about speed

and efficiency. The SG20HP features

the industry’s fastest bar code reading

technology, providing more than 50 times

the motion tolerance of typical scanners.

This ensures that all common 1D and 2D bar

codes are scanned easily and consistently

so you can serve your customers quicker.

Unlike laser scanners, the SG20HP supports

true omnidirectional scanning of both 1D and

2D bar codes. When combined with bestin-class motion tolerance, this capability

means your bar codes can be scanned at

record speeds, at any orientation. Now,

you don’t have to waste time repositioning

awkward items to get a successful scan.

Perfectly Matched to Your Needs

Intermec understands that a “one-sizefits-all” approach to scanning can limit user

efficiency and accuracy, so the SG20 family

includes a range of models with different

communication and scanning capabilities.

Select between Bluetooth wireless for up

to 10 meters (32.8 feet) of range, or the

simplicity of tethered (cabled) connectivity.

Choose the scan engine matched to your

needs: either 1D-only or high performance

1D/2D scanning. Now, you can standardize on

a single scanner family across your operation

while providing employees with just the right

capabilities they need for their specific tasks.

A variety of matching accessories, such

as scan stands and holders, enable

hands-free scanning and free up counter

or desktop space. Regardless of the

configuration, the entire SG20 line is

priced for affordability and value.

Setting a New Design Standard

The stylish design of the SG20 sets it apart

from traditional gun-shaped handheld

scanners. Careful attention to detail and

extensive usability testing have resulted

in a scanner that is not only aesthetically

pleasing on any countertop, but also

optimized for user comfort with a natural

smooth grip and trigger location.

The arching profile of the SG20 is perfect

for tight spaces and the over-sized

multi-color LED provides a bright visual

cue to confirm a successful scan, which

can be helpful in noisy environments.

In fact, the LED can be programmed to

match the decor of your storefront.

The Intermec SG20 is an affordable,

high performance handheld scanner

available in a range of models

suited to the demands of general

purpose countertop scanning.

• Features the industry’s fastest

2D imaging technology for highly

responsive, dependable scanning

• Unique, ergonomic styling maximizes

comfort and saves countertop space

• Large LED indicator provides effective

visual operational feedback

• Bluetooth® wireless or tethered

(cabled) connectivity

• Choice of imaging options matched

to your scanning needs—1D or high

performance 2D scan engines

• Wide range of multi-purpose

accessories increase scanner flexibility

• Integrates seamlessly with point of

sale systems, personal computers, and

common software solutions

Best-in-class motion tolerance for the fastest scansPart of a Complete Intermec Solution

The SG20 can be quickly and easily

configured with Intermec’s exclusive

EasySet™ PC programming tool. In

just a few clicks, this Windows-based

utility can print programming barcodes

for custom configurations. Adjust

security settings, symbologies, beeper

tone and volume, LED color—even set

up advanced data editing routines.

Comprehensive Support Services Available

Intermec bar code scanners operate in

dynamic business environments, and

a support plan can protect you from

unforeseen contingencies. Intermec

Medallion® Service programs deliver the

highest levels of productivity, device

reliability, and uptime. Choose the

right amount of coverage appropriate

for your operations. For more, visit

Typical Reading Distances*


Min. X dimension 1D: 4 mils (0.1 mm)

Min. X dimension 2D: 6.6 mils (0.17 mm)


Minimum X dimension: 6 mils (0.15 mm)

* The reading distances given are typical reading distances

measured in an office environment (200 lux)

Scan Technology

SG20xHP: Intermec Area Imager (EA30)

SG20x1D: Intermec Linear Imager (EV technology)

Bar Code Symbologies for 1D Model (SG20x1D)

Codabar, Code 11, Code 39, Code 93/93i,

Code 128 / GS1-128, EAN/UPC, GS1 DataBar Limited,

GS1 Composite (linear only), GS1 DataBar Expanded,

GS1 DataBar Omnidirectional, Interleaved 2 of 5,

Matrix 2 of 5, MSI, Plessey, Standard 2 of 5, Telepen

Bar Code Symbologies for 2D Models (SG20xHP)

All above symbologies supported by 1D model plus

the following: Australian Post, Aztec, BPO, Canada

Post, Codablock A, Codablock F, DataMatrix, Dutch

Post, EAN/UPC, GS1 Composite, GS1 DataBar

Stacked, Infomail, Intelligent Mail, Japan Post,

Maxicode, Micro PDF417, Multicode, PDF417,

Planet, Postnet, QR Code, Sweden Post, TLC 39

Temperature and Environmental Specifications

Operating temperature: 0°C to 50°C (32°F to 122°F)

Storage temperature: -20°C to 60°C (-4°F to 140°F)

Relative humidity: 5 to 95% non-condensing

Drop: 1.2 m (4 ft.) to concrete

Environmental rating: IP30

Ambient light: 0 to 100,000 lux

Electromagnetic Emissions Standards

Meets the requirements of the following product

emission standards:

• FCC Part 15 Class B (United States)

• Industry Canada ICES-003 Class B (Canada)

• EN 55022: CISPR 22 Class B (European Union)

Environmental Compliance Requirements

Conforms to environmental compliance requirements for

RoHS, China RoHS, WEEE, and REACH.

Regulatory Approvals

UL; CE Mark (EU); NOM (Mexico); C-TICK (Australia

and New Zealand); CQC and SRRS (China); IDA

(Singapore); ANATEL (Brazil); Industry Canada ICES-

003 Class B (Canada)

Standard Warranty

• Tethered Models (SG20T): 5 years

• Bluetooth Models (SG20B): 3 years

• Extended protection available with

Intermec Medallion Support


Consult the SG20 Accessory Guide for details.

• Adjustable hands free desktop scan stand

• Desktop/wall mount holder

• Charge base (for cordless versions)

• Bluetooth charge base (for cordless versions)

• USB, RS232, keyboard wedge interface cables

• Easyset™ configuration software

Physical Characteristics

Dimension (L x W x H):

20 cm (7.9 in) x 6.1 cm (2.4 in) x 6.5 cm (2.6 in)

Weight (SG20T): 125 g (4.41 oz)

Weight (SG20B): 175 g (6.17 oz)

Electrical Specifications

Battery: Lithium-ion rechargeable (1567 mAh)

Battery Life: Minimum 8K scans from 70% capacity

Battery Recharge Cycle: 3 hrs when connected to

external power supply; 6 hrs when slow charged from

typical USB port

Typical Power Consumption

Corded Versions @5V DC:

120mA (SG20T1D); 330mA (SG20THP)

Cordless Versions (Base Station): 0.5A maximum

Bluetooth Radio

Type: Bluetooth Class 2 v2.1+EDR

Range: 10 m (32.8 ft)

Features: Adaptive Frequency Hopping (AFH)


• USB: HID keyboard, HID POS*, IBM SurePOS*,

virtual comm port

• PC keyboard wedge

• RS232

* Tethered (corded) versions

Copyright © 2011 Intermec Technologies Corporation. All rights

reserved. Intermec is a registered trademark of Intermec

Technologies Corporation. All other trademarks are the

property of their respective owners. Printed in the U.S.A.

612162 01A 11/11

In a continuing effort to improve our products, Intermec

Technologies Corporation reserves the right to change

specifications and features without prior notice.

North America

Corporate Headquarters

6001 36th Avenue West

Everett, Washington 98203

Phone: (425) 348-2600

Fax: (425) 355-9551

North Latin America

Headquarters Office


Phone: +52 55 52-41-48-00

Fax: +52 55 52-11-81-21

South Latin America

Headquarters Office


Phone: +55 11 3711-6776

Fax: +55 11 5502-6780

Europe/Middle East &

Africa Headquarters Office

Reading, United Kingdom

Phone: +44 118 923 0800

Fax: +44 118 923 0801

Asia Pacific

Headquarters Office


Phone: +65 6303 2100

Fax: +65 6303 2199


Worldwide Locations:


Toll Free NA: (800) 934-3163

Toll in NA: (425) 348-2726

Freephone ROW:

00 800 4488 8844

Toll ROW: +44 134 435 0296

OEM Sales

Phone: (425) 348-2762

Media Sales

Phone: (513) 874-5882

Customer Service

and Support

Toll Free NA: (800) 755-5505

Toll in NA: (425) 356-1799

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